My Garmin 405 died this week. I went to take it skiing again Friday night and it was dead. No sign of life. It wouldn't even beep when I connected the charger.
I took all the pieces in to Bob, who just bought a new one and he tried the various combinations of cables, chargers, and watches and diagnosed it as the watch.
I dug up the box and receipt and took it back to fleet feet and they handed me a new one.
That's the best customer service I've ever had. And that's why I shop at local shops. I could have got it for a few dollars cheaper on line, but would have had to hassle with the return and been without it for who-knows-how-long.
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